A lot has been written about apologies. How they are important, and how they should be worded. But I think there is important room for improvement, if the goal is to create a stronger relationship. Just this morning, …
Good verbal communication should choose words that express the needs, feelings, and requests of the speaker, while also welcoming the other person to join into a dialogue without shaming or blaming them.
If plants and insects and other small animals have strategies to survive, then even moreso we humans do.
That is why psychological labels need to be used in a very limited way. Why? Because everything we do…
